Privacy Policy

Elevate Air Conditioning Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and protect your information when you interact with us, including through our website and services.

Information We Collect

  • Personal details such as your name, phone number, email address, and suburb when you request a quote or contact us.
  • Details about your service needs (e.g., air conditioning installation, servicing, maintenance or repairs — split system and ducted).
  • Website usage data via cookies (e.g., page visits, browser type, device information and referral source) to help improve your experience.

How We Use Your Information

  • To provide quotes, book appointments and deliver our services.
  • To send appointment confirmations, reminders and service updates.
  • To improve our services, customer support and website experience.

Sharing Your Information

We do not sell your information. We may share it with trusted service partners who help deliver our work (for example, suppliers or contractors), but only when necessary and under confidentiality obligations.

Cookies

Our website uses cookies to enhance your browsing experience and to understand how visitors use our site. You can disable cookies in your browser settings, however some features of the site may not function as intended.

Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Elevate Air Conditioning Pty Ltd
Gungahlin, ACT, Australia
Email: [email protected]